After the cutoff times, orders cannot be changed, canceled, or refunded. Our cut-off times are:
4pm ET on Sunday for Friday deliveries
4pm ET on Thursday for Wednesday deliveries
Here at Splendid Spoon we believe in sustainability and cutting down on waste. We finalize all orders at 4pm ET, 6 days before the scheduled delivery. We do this so that we can coordinate with the order fulfillment team in advance, allowing us to bring the freshest meals from our warehouse to your door. We try to stay proactive about this from our end by alerting customers to this cutoff during sign up and through your order confirmation emails.
We do understand that a weekly delivery doesn’t work for everyone and for this reason we allow customers to skip up to 8 weeks in advance.
Please reach out with any questions or concerns.